Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Copy Editor in the reputed Company with a view to use my wide experience for the benefit of the organization.

Skills

• Excellent communication and listening skills
• Uncommon customer service and sales skills
• Remarkable math skills
• Exceptionally friendly, helpful, polite and patient
• Extremely self-motivated, reliable, honest and loyal
• Creative, well presented, conscientious and hard working

Career Achievements

• Trained eight technical authors from scratch to write for the Orange website and knowledge-base, having extracted source material from subject matter experts with low writing skills who had previously contributed “how-to” and sales material directly to agents and the public website.
• This improved the perceived usefulness of our website, increasing positive feedback scores and customer visits while increasing efficiency and job satisfaction of agents on the phones.
• Wrote and assisted in the making of a 10-minute drama video, Incoming Message, now shown annually in 85% of UK secondary schools.
• This has a marked effect in reducing the amount of text bullying, as well as increasing the public’s awareness of Orange as a socially responsible telecoms service provider.
• As a member of a team, produced corporate videos from conception to screening at a cost of about 100 an hour, as opposed to externally-sourced charges of 750 an hour.

Experience

2010-Present

Sub EditorManager

Insight Magazine

• Edited and proof read editorial content of interviews etc for errors in spelling punctuation and grammar
• Liaised between designers and editorial team as a whole to ensure streamlining of magazines ideas and themes for each particular issue and then reporting to Editor-in-Chief on a daily basis
• Researched and produced for summer issue
• Prepared and editing content for newsletters promotional material etc.
• Adhered to style guidelines and making sure that all materials of communication match these guidelines
• Responsible for cover story each month from setting up and conducting interview to final editing of layout and story as a whole
• Recommended improvements in all editorial materials and ensuring that they are correct
• Responsible for features including the regular Word on the Street a collection of quick-fire questions we asked readers concerning popular issues

2006-2009

Assistant Sales Manager

SPK Entp.

• Effectively communicated targets with the team and took appropriate action to improve results
• Maintained a consistent approach towards assessing and managing administrative priorities
• Actively engaged in team building workshops to develop effective co-ordination for continuous improvement
• Monitored updated and controlled budgets to facilitate best practice implementation
• Made commercial decisions through critical review of all resources available to maximise sales performance
• Evaluated and maintained standards on a daily basis in line with brand expectations
• Prioritised weekly operational activities to ensure that deadlines are successfully met
• Lead and developed the sales team to consistently deliver the benchmark standards
• Drafted correspondence and sales support material adaptable for a variety of audiences
• Promoted an effective implementation of compliance guidelines using comprehensive checklists in accordance with company standards
• Managed training initiatives with preset schedules and deadlines

Education

• BA (Hons) English Literature & Creative of Writing; 2:2

Sept 1995 – July 1999

The University of Derby, Derbyshire

• 3 A Levels (B’s) in English Language, Literature, Home Economics & General Studies

Sept 1993 –July 1995

The North VI Form College,

• 9 GCSE’s (1A, 6B’s, 2C’s) Sept 1988 – July 1993

The Deane School,

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments