Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Collections Officer in the reputed Company with a view to use my wide experience for the benefit of the organization.

Skills

• Excellent management and strong leadership skills promote an harmonious but vibrant and enthusiasm-driven workplace atmosphere, with a focus on results and engendering an attitude of “get it right first time, every time”.
• Established track record of consistently delivering business well in excess of company and industry targets, with a flair for connecting with the customer/client at every level
• Drives and delivers bottom-line profit, with experience and keen commercial acumen in business to business (B2B), face to face (F2F) and technical sales environments
• Unrivalled communication skills, able to explain highly technical subject matter to non-technical people, both verbally and in writing

Experience

Grosvenor Legal Services Limited

Field Collections Officer

2009 to Present

• Located customers, both domestic and commercial, to discreetly collect instalments, overdue accounts, damage claims, and nonpayable (bounced) cheques
• Visited and phoned customers and successfully persuaded them to pay amount due, or arranged for payment at later date, if necessary negotiating an acceptable (to both parties) repayment schedule
• Maintained detailed record of collections, updated status of accounts, made recommendations and reported case status back to central office and suppliers

Self-Employed Electrical Contractor

Company Director and Electrical Engineer

2004 to 2009

• Directed all operations and business requirements for private Home Improvement Company, including all accounting, marketing, sales, personnel and associated HR issues
• Ensured full compliance with UK Company Law, Employment Law, Health and Safety Legislation and various professional and industrial Codes of Practice, including the Factories Act and the Institute of Electrical and Electronics Engineers (IEEE)
• Procured servicing and maintenance contract for Technical Casino Services, maintaining and repairing their equipment in , and covering South Wales to Reading and the South Coast
• Later added Stanley Casinos ( only)
• Directed and controlled electro-mechanical repair and replacement of coin, note acceptors, electronic solenoids, pneumatic systems and general gaming electronics, game changes and software updates Negotiated technical servicing contracts with several smaller units at very profitable rates
• Planned and modified product configurations to meet customer needs
• Provided technical and non-technical support and services to clients and other staff members regarding the use, operation, and maintenance of equipment

Education

• Greenshaw High School ‘O’ Level – Technical Drawing

Physics 2002-2004

• Carshalton College of Further Education

Wrythe Green Lane 2000-2002

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments