Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Sales Specialist in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

• Languages: English, French (fluent), German (basic), Italian (basic), Greek (basic).
• Excellent interpersonal, communication and organisational skills.
• Computer literate: including programming and use of software packages.
• Full driving licence. 3 points

Career Achievements

• One of only 3 salespeople in New Zealand to have hit target every month this year for the Yellow$25,000 to $40,000 of new business every month.
• Only Yellow-station in 2007. Highest revenue and most new customers achieved.
• Signed many of the major corporate businesses listed above to what had been a predominantly SME driven media, creating new revenue streams through new product development and implementation.
• Started my own successful landscaping and building business, which I left to pursue my career in media.

Experience

March 2006 – Current

BSkyB ltd

Sales Specialists

• To manage my team when my manager is away or on holiday, to ensure all agents have a report of aux usage throughout the day.
• Manage relationships through a variety of communication channels, not limited to Inbound, outbound.
• Ensure that every interaction enhances the image of Sky, representing the values and leaves the potential / existing customer with first class impression of the organization, its products and its service.
• All marketing information is captured accurately and all feedback is recorded and evaluated daily.
• Providing accurate feedback on tests / trails / campaigns liaising closely with response management.
• Correctly and effectively identifying needs, requirements, match these accurately with Sky’s products.
• Contributing to the achievements of the business objective via individual, team and total Sales Development Centre operation results supporting the aim to reach 10 million customers by 2010.
• Consistently delivering the highest standards of communication and service setting the benchmark.
• Maintaining flexibility, dedications, to meet the dynamic, changing needs of a test & learn environment.

Sept 2005 – March 2006

Black & White Cars

St Margerates

• Managing complaints dealing with all kinds of queries such as quotes for journeys in and out of the country, chasing drivers for proofs of delivery and to know where they are when passengers are not able to locate, inputting faxed and e- mailed bookings, calling to confirm bookings when needed and arranging multiple car bookings for acc customers.
• Taking car bookings for blue chip account customers and general customers over the phone,

April 2005 – Sept 2005

Envirotech Overseas Ltd

Business Development Manager

• Source new leads on a weekly basis /Visit all new and existing clients to discuss new business.
• Chase all new leads on a daily basis to build a relationship with all new &existing clients.
• Recruit new staff including engineers / resolve problems with unsatisfied customers
• Service all clients with regular phone calls, lunch’s and drop in visits.

Education

• PGDip. Computing and Information Systems

University of Ulster, Commendation

• B.Eng (Hons) in Chemical Engineering.

University of Teesside, Department of Chemical Engineering

• Studied Chemistry in French and German.

Ecole European des Hauts Etudes des Industries Chimiques de Strasbourg.

• St. Mary’s Christian Brothers Grammar School, Glen Road

3 A-Levels: Biology; Chemistry; Mathematics.

1 A/O Level: Additional Mathematics.

10 O-Levels: Biology, Chemistry, English Language,

English Literature, French, Spanish, Geography, Mathematics, Physics, Religion.

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments