Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Sales Consultant in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

  • Willing to take responsibility and go the extra mile to achieve results.
  • With proven skills in customer service and sales.
  • Excellent understanding of the overall processes and procedures happening at the Store and able to take on different team roles if required.
  • Motivational and Effective Communication Strong interpersonal skills developed during the years of working as a Sales Consultant at “Godiva” Regent Street, Supervisor at “Le Amis du Chocolate”, Assistant Manager of “Swarovski” at Duty Free of Armenian “Zvartnoc” International Airport, as well as Supervisor at “Hugo Boss”.
  • Ability to build rapport with customers in a short time as evidenced by working at above mentioned positions.

Career Achievements

  • My other functions include training of our newly accepted sales assistants’ as needed as well as helping the Assistant Manager with providing reports to the Manager, analysing incidents or any exceptional occasions that took place at our store. Therefore this work requires having maximum attention to all kind of details.
  • Customers’ questions could vary however most of the times they are enquiring about our prices and want to get more information on the products that we sell. Besides, I try to ensure that our customers are satisfied with our products, the quality of our customer service provided to them and that they will buy our products in future by coming to our store again.
  • I strongly believe that I have a better potential of abilities that I could bring to your Company and also be a contributing member of your organization. Therefore, I am looking forward to get a positive feedback from you in regard to my employment application.
  • I also would be pleased to be considered for any other similar role you might find suitable for me at your Company.

Experience

October 2009 to Present

Motion Picture Store, Ilac Shopping Centre

Sales Consultant

  • Assist customers with their shopping, aiming at improving their personal style
  • Boost sales of women and men’s clothes, shoes and accessories
  • Organise new orders and stocks in the warehouse
  • Cashier

April 2008 – September 2009

Barclaycard, Sandyford Industrial Estate

Customer Service Representative

  • Dealt with customers’ queries in an efficient manner
  • Sold insurance packages
  • Transferred funds

December 2007 – March 2008

Jack & Jones Store, Ilac Shopping Centre

Retail Sales Assistant

  • Assisted customers with their shopping
  • Organised new stocks in the warehouse
  • Cashier

September 2006 – October 2007

Calvin Klein / Timberland, retail shop, Rome, Italy

Sales Consultant

  • Assisted customers with their shopping (sales of clothes and accessories)
  • Managed restocking, liaised with suppliers, processed purchase orders
  • Processed payments (cashier)

March 2005 – July 2006

Forum, retail shop, Termini railway station, Rome, Italy

Sales Assistant

  • Assisted customers with their shopping
  • Managed restocking and cashier, liaised with suppliers and processed purchase orders
  • Assisted in retail and administration: Beauty, make up and accessories, jewels and watches, Levi’s and Funky Fish products, gadgets

November 2003 – February 2005

“A.D.O.C.”

Administration Officer

  • Organised and promoted special events and information campaigns
  • Dealt with consumers’ complaints
  • Archived documentation

Education

  • Daneford Secondary School, London, EC2

GCSE’S: Maths (C), English Language (C), English Literature ( C), Geography ( C), Biology ( C), Physics (D), Chemistry (D), and French (D)

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

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