Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Retail Sales in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

• Excellent customer service skills
• An effective and reliable team member who works well under pressure
• Ability to overcome objections
• Self motivated
• Able to work unsupervised
• Excellent attendance record

Career Achievements

• From past experience I have learnt a hand full of skills and achieved different communication skills.
• I have achieved certificates from school for one outstanding profile at school.
• I successfully gained GCSE’s, A-levels and hope to pass and achieve my degree in the next two years.

Experience

April 2010 to Present

Priory Farm Plant Centre and Coffee Shop

Retail Sales Assistant

• My role involves working at the plant centre working as a cashier on the shop floor.
• Helping customers with their general enquires or needs (about the various compost we sell, promotions for plants
• Refunds or replacements requested by the customer, promoting general activities for children, families and playgroups such as the “Discovery Walk” or “Pick Your Own”)
• Working with and learning about plants to display for customers to ask questions about them).
• I also helped out at the coffee shop, where I helped serve customers who have ordered food and drinks, working in their till area and helping the team with general duties in
• the kitchen area.

January 2010 to February 2010

Gift Fundraising UK

Charity Street Fundraiser

• At Gift Fundraising my day to day role was to meet up with the team in the designated meeting points across England either meeting up at train stations or in London to travel to the location.
• I was working for two charities The British Red Cross and The mental health foundation; I liked working for the British Red Cross as I can feel for what they do as a charity.
• I had to stop members of the public and explain what was going on with the charity and what they were trying to achieve and how they were in need of funds to keep on doing the good work that they do, Often people would sign up.
• I was set targets of 15 sign ups a week which I made for this Charity, I left soon after being assigned the Mental health foundation as I found it extremely hard to talk about this with strangers and felt that many people are not confident or fully understand mental health issues, so was very hard to achieve the targets set.

December 2009 to January 2010

Stewarts Law

Personal Assistant

• My role was to assist the head lawyers- doing their photocopying.
• Making a new client folder.
• Doing delivery runs with important client information.
• Taking notes and writing emails and other general office work that was needed.
• This was a temporary role to cover for four weeks.

September 2009 to December 2009

99p Store

Sales Advisor

• My job role was to be a sales advisor and to maintain the running of the shop.
• Which including replenishing stock and making sure the shop was always running smoothly and making sure customers were getting all the help they needed.
• The main part of my day was spent serving customers with full confidence and to try and solve each need and to do it with a friendly manner and try my very best to satisfy each customer.
• One of the main duties of my afternoon role of supervisor was to make sure work was carried out safely and in the correct manner.
• Also at the end of each day I would do the cashing up of tills and to make sure the shop was in running order before I left.
• Each day it was clean and there was nothing left to do in the morning so it was a fresh start every day.

Education

• Camden School for Girls

GCSE English Literature (B) GCSE, English Language (B), GCSE Maths (C),

GCSE Science double award (C), GCSE French (D),

GCSE R.E. full course (D), GCSE Classics (D), GCSE IT short course (C)

Business Studies Level 3 and Child Care short course Level 2.

• Ealing, Hammersmith & West London College

BTEC Level 2 ICT, BTEC Level 3 National ICT

BTEC Level 2 Media Studies and GCSE Photography (B).

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments