Retail and Customer Service Manager

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Contact Information:

Full name

Present and permanent addresses

Telephone numbers

Email address

Objective:

Seeking a position as a Customer Service Manager or Project leader in a reputed organization where over 10 years experience in sales and ability to work independently and in team environment can be utilized.

Career Profile:

Proven managerial, supervisory, planning and people skills to ensure high availability of mission-critical applications and infrastructure. Strong ability to plan, forecast, set-up goals, implement solutions, co-ordinate various operational groups day-to-day activities.

Education:

B.A. Political science, 1998, Jacksonville Community College, Jacksonville, Florida.

Experience:

Petrie Retail, Ca November 2003-Present

Assistant Sales Manager

• Responsibilities included driving results by achieving or exceeding sales from the previous year, maintaining shrink at or below company standards, employee scheduling, recruiting and training. Duties also included maintaining store’s appearance.

Seafood Express, Inc., Murray, KentuckyApril 2001-November 2003

Operations Assistant Manager

• Responsible for all day-to-day kitchen duties including food/supply orders.
• Responsible for all non-wait staff work scheduling.
• Responsible for all catering.
• Responsible for all closing duties including register balancing and bookkeeping.
• Duties also included the supervision of sales associates and executing weekly schedules.

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