Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Medical Librarian in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

• Project development & management- Participated in the development and implementation of customer service orientated projects.
• Most notably in a project which reviewed the role and future of the organisation within the community and worked to creatively redefine the organisation’s services. Independently constructed programs designed to increase and promote organisational services.
• Experienced in change management, specifically the development of strategies to encourage staff participation and motivation.
• Knowledge of workflow analysis and organisational knowledge theory, and the methods though which assets such as organisational memory and tacit and implicit knowledge can be utilised to improve workplace procedures, processes and staff training.
• Management skills- Worked in supervisory capacity during weekend shifts; operated as team leader for staff training and project development.
• Training skills- Instructed staff and students in the use of internet technologies, database navigation techniques and research methodologies. Assisted new employees in learning technologies and work procedures.

Experience

2009- Present

Royal Children’s Hospital Parkville, VIC

Medical Librarian

• Customer service- assisting hospital staff and medical students in using the facilities followed up requests for information.
• Information retrieval- navigation of internet and database resources in an efficient and accurate manner to best meet customer needs for research and patient care purposes.
• Trained staff, students, and other shareholders in research methodologies and strategies, and in the use of the various databases and other information resources. Frequently involved in comprehensive, one-to-one research consultation sessions.
• Updated library holdings on various catalogues.
• Managed the journal subscriptions: accessioning and following up claims with suppliers.
• Assisted in the development of a weekly library newsletter.
• Managed the interlibrary loans requests for hospital staff and students. Involving obtaining requested research material in a timely and cost effective manner.
• OH&S representative

2003-2009

Eastern Regional Libraries Ringwood, VIC

Library Officer

• Customer service experience which involved answering customer inquiries in person and via phone and internet. Joining customers to the service and providing them with appropriate information. Dealing with challenging behaviours in a calm, practical and professional manner.
• Information retrieval from various resources (Internet, databases, online journals, microfilm etc.) to suit needs of the customer.
• Creation and maintenance of a blog designed to promote library services, whilst offering an alternative service platform for customers.
• Initiated and participated in various projects and activities aimed at promoting the library to the community, furthering community access to resources and encouraging the development of literacy skills. One such project was the development of two community book clubs which helped to advance the image of the library as an accessible, social place for the community.
• Participated in a long term project committee organised for the purpose of developing a strategic plan for the introduction of new technologies to the organisation, dealing with change management and staff/resource redistribution.
• Worked as a temporary Children’s Librarian; running story times for 0-5, visited local crche to run story/activity sessions, monthly visits to new mother groups to promote the library’s children services and join up new members, developed and ran holiday activity programmes.

Education

• Monash University Caulfield, VIC

Graduate Diploma Information & Knowledge Management

• Monash University Clayton, VIC

Bachelor of Arts- History / English Literature

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments