Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Marketing Student in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

• Good understanding of, including experience working with all versions of Microsoft Office and Windows.
• Basic understanding of web, graphic and print design, some basic experience working with Adobe software.

Career Achievements

• Duke of Edinburgh’s Award.
• Completed silver level award, and close to completion of gold level – Mentored a bronze-level group as part of the gold award, improving leadership skills and helping improve negotiation skills as it was necessary to encourage some of the less motivated members of the group to participate.
• Expedition stage of each level of award naturally meant that it was necessary for me to work in groups of 4-5 to organise expeditions.
• Helping with organising the award also helped improve communication skills, as it was necessary to give presentations to year 9 and 10 students and their parents.
• Young Enterprise – Worked with 6 other students to start and run a successful business arranging events, taking charge of marketing and assisting with finance duties – Offered the ability to experience meeting situations and improve my ability to express myself in discussions before starting University.
• Negotiated with suppliers in a business environment in order to gain the best deal for the company.

Experience

May 2009 – Present

University West of England

Student Marketing

• This involved greeting interested undergraduate students on open days, carrying out campus tours and being approachable for those needing help and information.
• Effective communication towards undergraduates and their parents so they would have an enjoyable day, and leave with greater knowledge of the university and its environment
• Being a Representative of the university which involved presenting myself and acting in an appropriate manor
• Confidence when meeting new people so they felt at ease and in a welcoming environment

September 2009

Sandbach School

Office work in the Adult Education Department

• This involved enrolling the public onto adult education classes and processing applications.
• Skills shown:
• Use of computer applications such as word and excel for data input
• Knowledge of courses in order to offer advice to members of the public on appropriate courses to meet their needs
• Handling of course fees

July 2008 – January 2009

Liverpool  (Insurance Services, Twilight

Customer Service Representative.

• This involved taking inbound service calls and dealing with requests, problems and complaints
• Skills shown:
• Demonstrating good customer care skills by resolving requests, problems and complaints
• Displaying punctuality and reliability by not exceeding break allowances, being 10 minutes early to work and staying to clear calls at the end of a shift.
• Displaying excellent product knowledge and communication by retaining 100% in call quality assessments and preventing breaches
• Being a team player by supporting others when problems arise, congratulating others when awards are given and also covering shifts outside of my normal working hours
• Demonstrating confidence when addressing unknown people, their circumstance and addressing changing needs.

Education

• University West Of England,  (contact details removed)

Currently Studying: Master of Planning

• University West Of England,  (contact details removed)

BA (Hons) (2:1) Planning Housing and Renewal (MPLAN)

• Sandbach High School Sixth Form College

A Levels x 3 (C):

Geography, English Literature, Biology

• Sandbach High School

11 GCSE’s (A*- B) including Maths, English and French.

• IT Qualifications

CLAIT level 1 – completed

ECDL level 1 – completed

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments