Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Warehouse Management in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

• An approachable, polite and helpful manner
• Confidence and tact, for dealing with demanding customers
• Good practical skills
• Trustworthy
• Good time keeping
• Excellent customer care
• Good telephone manner
• A loyal employee

Career Achievements

• I have previous experience working in a retail environment, which also included the smooth running of the warehouse on a daily basis.
• I have a reliable and responsible attitude and also good communication and ‘people’ skills as I was involved in dealing with customers on a direct basis.
• I also assisted with setting up of domestic appliances, deliveries, sales, telephone orders and customer complaints.
• I am able to work well as part of a team or unsupervised. I have excellent problem solving skills.
• I am now looking to work in a customer service / warehouse role.

Experience

March 2008 – Present

Chase Hardwar

Warehouse Supervisor

• I joined Chase Hardware on a 3 month temporary contract as a Warehouse / Production Supervisor.
• My main duties included the supervision of 4 staff, the day to day running of a busy distribution warehouse and the supervision of a sheet metal production area within the company structure.
• The majority of my work was administrative duties and this could involve anything from producing purchase orders and despatch notes to completing stock adjustments and write offs.
• I also had a lot of customer interaction within the job role as i had to chase outstanding orders from british suppliers as well as overseas suppliers.
• General warehouse duties were too supervised and this involved goods in, despatch, stock management and general housekeeping.
• I would have liked to get involved more with the sheet metal production area but due to the time frain of my employment this was not at all possible, but i did manage to undertake a vast amount of different duties and i gave my upmost to these duties.
• I have gained valuable knowledge and experience from my time at Chase Hardware and these experiences will stand me in good stead for future employment.

February 2006 – February 2008

T-T Pumps Ltd, Cheshire

Warehouse Manager

• Booking in of goods, forklift truck duties, housekeeping and the despatch of goods from our warehouse.
• In February 2006 i was promoted to warehouse Manager and placed in charge of all warehouse duties and departmental staff.
• My work required liasing and assisting internal and external sales representatives with stock enquiries for example Pump Technology Selection.
• I also had to work very closely with the purchasing department as at any one time we were holding just over £1 million of stock.
• There was quite a varied amount of customer interaction as we had a trade counter where tradesmen and public alike could purchase our products and this in turn bought my customer service skills out to the forefront and this is one part of my role which i thrived on and enjoyed.
• My other duties included working with my team of warehouse colleagues, developing training programmes for each individual and producing an effective and efficient department.
• I was successful in achieving my own personal management goals as many of my team players were praised for their work from other departmental heads, and for me having this successful team had massive advantages as any such group could cope under pressure and work well in many different challenges.

August 2001 – February 2006

Creda Ltd

Production Operative

• I joined Creda on a temporary contract which eventually lasted 7 months.
• I worked on a production line manafacturing cookers and gas fires.
• My main duties included the assembly of gas cookers including the fitting of wiring looms and the assembly of the cooker hoods and grills.
• The work was constantly fast moving, with the emphasis on efficiency and quality so focus and concentration was required as an operative.
• I also worked in the despatch department and this included the preparation and packing of the cookers prior to being shipped.

Education

• University of Luton

BSC (HONS) Degree in Media Production

• Acharya College

Media Studies City Guilds

• S.I.E.S College

Media Studies As Level

• S.K Somaiya College

Btec National Diploma in Drama

• Keerti College

Btec National Diploma in Art & Design

• Bunyan Upper School

4 gcses at grade c and above.

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

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