Program Manager Resume

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Contact information
Michael M. Naccarat
4611 Nelm Street
Hyderabad – 22102
Career objective
Looking for a challenging position of the Program Manager in the reputed company with a view to use my wide experience for the benefit of the organization.
Skills
- Good written and verbal communication skills
- Ability to effectively interact with top level executives within and outside the organization
- Program Management at Microsoft, Process definition, Managing change, Certification process like ISO, etc.
- Self starter with ability to define order in ambiguous situations
- Appreciation of the complete software product development lifecycle (PDLC) including inception, development, services and support
- Ability to spot talent, build teams and create a go-getting, aggressive culture
Career Achievements
- Turned around stagnant project in decline. Renegotiated contract with key service provider, introducing commerciality and enthused user community with a fresh approach for further development. Authored business Case for new funding and successfully lobbied for approval
- Investigated cost reduction and benefit gain ideas that had been put forward, unsuccessfully, many times previously; refining and developing a series of deliverables for implementation in the Call Centre. Established business agreement and credible plan for saving up to 16m.
- Introduced separate system code-base enabling development independently from other Group companies. Renegotiated contracts with suppliers and priorities with business. Established and managed multiple offshore development and collaboration with in-house resources.
- Introduced approach to Programme delivery; establishing the Business as lead and not IT. Challenged established principles of IT delivery and brokered cross-business support. Established hybrid on/offshore development, incorporating Agile and traditional Waterfall approaches
Experience
2006 – Present
Elcom Systems Ltd
Programme Manager
- Promoted with the responsibility for Programme Managing all Major Projects outside North America using Prince2 and SCRUM Methodologies.
- Managed complete lifecycle from project initiation to steady-state running
- Key member of Programme Management Board
- Developed KPIs for clients to accurately measure project deliverables
- Provided business process re-engineering services to all customers
- Delivered groundbreaking new Card Programme for Visa, Inc in challenging conditions for the credit market
- Recognised as customer-focussed by peers, partners and customers alike
2003 – 2006
Elcom Group Ltd
Managing Consultant
- Promoted to become Manager of the Consulting Services Group for the third-largest IT reseller in the UK following acquisition.
- Managed a team of 17 Consultants and 50+ Consulting Systems Engineers with a turnover of £3.5m per annum.
- Strategic Consulting and Project Management Services for network-wide Year 2000 Project for London Underground Ltd valued at £15m
- Project Managed core IT upgrade and office relocation projects for Whitbread PLC, Allied Domecq (now Pernod Ricard) and Bass (now Import Brands Alliance)
- Major IT Security review for BMW (GB) Ltd
2000 – 2003
Lantec Information Services Ltd
Senior Technical Consultant
- Managing a small team and providing technical consultancy services to clients of a Top 10 IT reseller in the UK.
- Member of the Key Accounts Team for Deloitte that grew business by 54% in 3 years
- Pioneered the use of Project Management Procedures and Processes to Prince Standards within customer projects
Education
- Open University www.open.ac.uk
MA Environment, Policy and Society
- UEA (University of East Anglia, Norwich, UK)
MRes Environmental Sciences (Pass)
MSc Oceanography (Pass)
- Southampton University, UK
Southampton Oceanographic Institute (SOC)
References
Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com
Adverstiments
Filed under: Sample Management Resume