Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Operation Manager in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

• Management duties
• Manage the onsite Crime Reduction Partnership, working with police, retailers and other agencies in line with the Data Protection Act and the National Intelligence model.
• Chair of steering group for Merry Hill Community safety Forum, and point of contact for all other community projects and forums.
• Maintaining department operations across two sites
• Produce target files, manage offender management, liasing with on site teams and police to identify offender behaviour and crime patterns
• Daily direct supervision of Unit Supervisors
• Maintain prescribed manning levels and arrange contract cover when necessary

Career Achievements

• Awarded the Queens Fire Service Medal.
• Sports Karate – Shukaki, BASK all styles champion
• Rugby – Moseley, Barbarians, Aston Old Edwardians
• England Fire Services

Experience

July 2008- Present

MHL Support

Operations Manager

• Having proven my worth to the company by implementing and managing change within the SHEQ Department I was given full responsibility for the management and motivation of both technical services encompassing employment law consultancy and the supporting services.
• I restructured the reporting lines promoting in house and also recruited new regional managers to enhance the team within the budget and created a technical sales team.
• Since my appointment I have successfully introduced new products to the market and gained accreditation for all of the training courses.
• We now deliver IOSH to our training services in house and to our wide diverse customer base.
• I am also the main driver behind mhl moving towards the ISO 9001/ PAS 99 standard(s). Forward thinking, I look to the market place and work closely with the sales Director in order to develop sales strategies optimising contract profitability and improve client renewal rates.
• I have successfully introduced over 50 bespoke management systems to the sales team who have improved sales substantially, to the point that mhl now lead sales with H&S as apposed historically employment law.
• Currently my team now consist of 55 including 5 Regional managers and 25 peripatetic technical consultants and a support team of 25 office based staff.

January 2008 – July

Bradley Environmental

Operations Manager

• I have a specific focus on the management of the consultants, business development and customer liaison.
• I have overall responsibility for three offices in the UK with some 55 staff in total working from these offices or working from home a number of which are professional health and safety consultants.
• I was responsible for the development and expansion of the Health and Safety product that the company offers.
• I was responsible for new product’s development’ in conjunction with the Business Development Manager and the Technical Director, and management of our existing customer contracts.

2006 – 2008

Robinson Health and Safety

Operations Manager

• My key roles are on a sub contract basis to companies in the construction, leisure, and manufacturing and security industries.
• I conduct customer liaisons for the company on a day to day basis with business development as a primary role.
• I carry out audits, risk assessments and write policies for Robinson’s customers, many testimonials are available upon request from satisfied customers.

Education

• St. Louis College.

BTec National Diploma in Leisure And Sports Studies

• University of Wolverhampton

B.A 2nd with Honours.

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments