Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Management Coordinator in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

• Full UK Driving License (Clean)
• Excellent Customer facing ability
• Excellent time management skills
• Good level of knowledge of Microsoft Office Suite including Word, PowerPoint, Excel,Outlook
• Focused and enthusiastic, meeting all challenges with a confident approach.
• Always keen to learn new skills and up for any challenge
• Student Representative for Real Estate at UWE.
• Excellent interpersonal and communication skills
• Happy leading a team as well as being a team member
• Equally as confident to work alone as in a team

Career Achievements

• Accurate in double-entry bookkeeping and money handling
• Confident in communicating with the public
• Excellent administration skills
• Good computer skills
• Team player
• Continually meet and exceed targets
• Superb attendance record
• Capable problem solver
• Determined and effective under pressure
• Bi-lingual to interpretation standard in English Spanish (written and spoken)
• Ability to oversee and supervise staff, delegating workloads

Experience

2007 – Till Date

Traffic Management Co-ordinator

Employed by Thames Water

• Liaising with local authorities, other highways agencies and external bodies

to ensure all works are charged correctly and are carried out in a timely and safe manner and conform to NRSWA regulations.

• Carrying out administration functions ensuring section 14(1) and section 14(2)

of the Road Traffic Act are dealt with within time constraints and all agencies

such as police , TFL , and local authorities are fully aware especially in cases

of emergencies.

• Resolving queries and complaints in a quick and informed manner; always

working through projects and tasks to their conclusions.

• Constantly reviewing processes and procedures to always seek improvement

for all our stakeholders whether internal or external.

• Applying for various types of suspensions, bays, traffic light switch-outs, bus

stops, road closures within the lead times and the differing requirements

of the 26 London Councils. I also work in close conjunction with our planning and dispatch teams facilitating repairs using Traffic Management laws and procedures.

• Other duties include general accounts controlling a budget of 720.000 a year; making payments, applying for refunds within given timescales and exercising stringent cost effectiveness, always achieving under budget accounts. Furthermore, I have received commendations in 2009 for saving Thames Water over 200.000 for which I received an employee recognition award.

2004-2007

Newspaper Delivery Co-ordinator

Employed by Sweetnews

• A small newspaper delivery business with a customer base of 700 covering the Whetstone, Finchley, Woodside Park and Barnet areas. 7 day operation 4 a.m. to 5 p.m. Weekly turnover roughly 2.7K to 3K.
• Co-ordination of ten rounds, including the organising of all drivers, ensuring cover for absences, accounts, wages, keeping customer data up to date. Dealing also with large distributors. Administering returns. Ensuring correct number of papers ordered. Ensuring delivery targets of 7.30 a.m. are met. General responsibility for smooth running of business and customer as well as driver satisfaction. It goes without saying that this job requires hard work, punctuality, flexibility, willingness to meet challenges which can arise on the spot with the associated ability to think on one’s feet.
• Intercurrent with the above
• P/T Interpreter Employed by D-Languages
• French, Arabic and German – varied interpreting assignments, including court appearances and hospital admissions for individuals.

2000-2004

Manager

Deli Caf Heath

• Upmarket Jewish Deli Restaurant Caf and Take-Away. Very demanding clients with high expectations of food. Service, hygiene and variety. 7 days a week 7 a.m. – 7 p.m. Seating up to 80. Weekly turnover 4.5K – 5K. Featuring all day breakfast, home made specialities including low fat and Atkins menus, selection of coffees and smoothies, beautiful selection of hot and cold sandwiches on baguettes, ciabatta and other breads, plus a la carte dining.
• Responsibility for 6 staff including chef, training, hiring, menu planning, buying fresh produce, accounts, pricing, strict budgeting.
• Job required me to be an all rounder with hands on approach. A people’s person with customer service and satisfaction as second nature.

Education

University of the West of England (UWE

• BSc (Hons) Real Estate Valuations and Management

University of the West of England (UWE)

• Property Management & European management
• Property Construction and Defects
• Property Appraisal Business Finance Strategic Asset Management
• Property and Administrative Law

References
Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments