Web Product Management Director Resume

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Contact Information:

Full name

Present and permanent addresses

Telephone numbers

Email address

Objective:

A highly experienced Manager seeking to leverage extensive background in personnel management, administration, employee relations and benefits administration, where these skills will add similar or greater value.

Career Profile:

Honest hard worker that strives to be the best. Team player that’s self-motivated and easy to work with. Fast learner, young, strong, and responsible. Strengths include the ability to communicate at all levels and train others to reach maximum potential.

Education:

• Diploma in Information Management and Design, 2003, College of Marketing & Design, Dublin
• Degree in Information Technology, 2002 ,Trinity College Dublin & IBM Ireland

Experience:

Gartner, Stamford, CT June 2005 – Present

Director of Production

• Immediately grew website traffic and revenue and improved the customer experience through the development and implementation of web strategy. Brought leadership, direction and focus to back-end processing and front-end web development teams. Managed full life cycle for all web-related projects.
• Increased revenue by 13% following the building of a new gartner.com experience for client research delivery to over 50,000 clients. Improved the information architecture and content flow by structuring data by market, topic, industry and job role.
• Achieved 4,000 views within the first month following the launch of Gartner’s first blog – 25,000 views within the first week.

American Management Association March 2004 – June 2005

Consultant

• Greatly improved search engine prominence and site drop off rate by defining web product strategy, synching offline and online marketing, and defining a clear design/style guide for the website to create a better buying experience for the customer. Cleaner ‘cart-path’ increased online registrations from 25% to 33% of total sales.
• Significantly improved search engine prominence with Google by developing and implementing a search engine optimization policy that delivered immediate results. Key outcomes included:- Improved Google positioning from #100,011 to #15.
• Increased website traffic by 22% plus ongoing refinements. Sales increased by 10% within the first 3 months.

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