Web Community Leader Resume

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Contact Information:

Full name

Present and permanent addresses

Telephone numbers

Email address

Objective:

A highly experienced Web Community Leader seeking to leverage extensive background in personnel management, employee relations and benefits administration, where these skills will add similar or greater value.

Career Profile:

• Strategy setting for online solutions that can be effectively implemented, maintained and grown.
• Leadership of online marketing efforts to include email, banner ad, and search engine campaigns, viral and push campaigns, brand and content standards setting, SEO and SEM.
• Meeting and exceeding online acquisition, retention, revenue and budgetary goals Building of strategic business partnerships and evangelism of a “web culture”.

Education:

• Bachelor of Science, Advertising, 1999, San Jose State University
• E-Business Management certifications, 1996, Santa Clara University

Technical Skills:

• Expert knowledge of HTML programming, Photoshop, Illustrator, Dream Weaver, MS Project, PowerPoint, Visio, common browser systems and hosting platforms, standard (RUP/UML) Web development methodologies.
• Experience managing resources in use and integration of design and development software and code families.
• Managed development of and integration into the following environments and applications: Solaris, E10K, Apache, Tomcat, Linux and iPlanet server environments, .net, ColdFusion, and java platforms, WebTrends, Google, Kana, EnCommerce, Tivoli, Remedy, SAP, SalesLogix, Salesforce.com, Visual SourceSafe, Analyzer, Oracle, Access, SilverStream, Stellant, Interwoven, Vignette, BigFoot, ATG and proprietary SFA, CMS and ERP applications.

Experience:

Olson Interactive Sept 2006 – Present

Interactive Strategy Manager

• Ensure user focus and current/emerging best-practices are maintained across client engagements. Write and deliver proposal, discovery, analysis and recommendation deliverables and presentations.
• Execute readiness assessments, stakeholder interviews, research and analysis, online commerce and marketing assessments, user experience definition, cost and resource outlay and resulting holistic recommendations.
• Ensure cross-team adherence to business, creative and user strategy. Participate in internal efforts to define effective engagement and resource process, deliverables and workflow

ADC Telecommunications Nov 2001 – April 2005

Director – Web Marketing

• Oversaw strategy, experience, creative approach and development of all ADC web properties including corporate, commerce, distribution, e-Learning and secure customer and partner sites.
• Redefined web standards; managed agency and team through migration to new cross-site look and feel. Managed day-to-day content and asset development, resources and implementation through corporate CMS
• Drove experience development for online services including: retail and B2B e-commerce, order status, personalization, interactive product demos, quote request, trouble-ticketing and global site search.

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