Employee Relation Manager Resume

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Contact Information:

Career Objective:

Employee relation officer position in the reputed company in the Manhattan area

Experience:

Employee Relation Officer, ABC Consultancy, LA, US, October 2005 to Present

• Serve as functional resource for employees and managers.
• Keep management advised of potential problem areas and recommend/implement solutions.
• Evaluate reports, decisions, and results of client group in relation to established goals.
• Recommend new approaches, policies, and procedures to support continual improvement.
• Conduct strategic planning, development, and implementation of policies and programs consistent with the goals of the company.
• Counsel management and employees in the resolution of complex employee relation issues.
• Act as primary point of contact, investigate, and resolve complex personnel issues, such as employee grievances, sexual harassment, discrimination issues, and other work-related employee complaints and concerns.
• Evaluate external and internal employment processes; provide technical assistance to ensure compliance with related federal, state, and local regulations.
• Conduct analysis and research on a broad range of personnel assignments; compose and analyze salary and benefit surveys; prepare benchmark analyses to determine annual market position.

Human Resource Generalist, Embassy Suites Hotel, Alpharetta, GA April 2005 – October 2005

• Keen ability to multi-task and prioritize workload.
• Maintained the recruitment and employment process by managing potential employee resumes, and application forms.
• Managed all personnel files of new, current, and terminated employees with the utmost integrity.
• Determined legal status, and work eligibility (I-9) of new and existing employees.
• Responsible for maintaining accuracy of all PAF files for all employees.
• Monitored CRM and Systems 21 certifications
• Payroll disbursement.
• Assisted HR manager in preparation for Quality Assurance and Internal Audits
• Assisted Controller in budget reconciliation and other forecasting/planning activities
• Answered employee inquiries relating to FMLA, Worker’s Compensation, Disability, and PTO.

Human Resource Generalist, Top Flight Transportation, Rancho Cucamonga, CA July 2001 – April 2005

• Performed full range of human resource responsibilities, from recruiting, hiring, and performance reviews, thru disciplinary action and termination
• Scheduled job applicants and coordinated drug testing and pre-employment physicals.
• Organized training classes, schedules and locations.
• Established and maintained service award program.
• Aided in job description reconfiguration.
• Negotiated employee relations and conflict resolutions.
• Maintained (I-9) compliance manuals.
• Kept track of all vacation and personal time off (PTO) records.
• Prepared confidential material for grievance and other personnel related meetings.
• Managed invoice payments, budget tracking, and severance tracking procedures.

Certifications:

Professional in Human Resources – PHR awarded December 2001, recertified 2005

Education:

• California State University, Hayward, CA 1985-1990, English Language & Grammar, senior standing
• Duke Continuing Education Department, Human Resource Management Course Durham, NC Fall 2001
• Introduction to Business course Ethics and Enterprise course, Capella University 2003 – 2004

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