Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Hotel Security in the 5 Star Hotel or Restaurant with a view to use my wide experience for the benefit of the organization.

Skills

• Main skills are business continuity management, disaster management and training, a wide spectrum of security, including port and logistics, risk management, threat, vulnerability and risk assessment and analysis and project management
• People skills include communication, investigations, change management, team building, decision making under conditions of risk and uncertainty and the provision of customer care

Career Achievements

• I developed a fully integrated security planning model that focuses on the key concept of `resilience’ (identifying existing and potential risks, building prevention and response capabilities, evaluating and testing preparedness).
• I drafted comprehensive Emergency Management Plans, ensuring incident response is effective, integrates with the Crisis Management/Business Recovery Plans and can withstand close post-event scrutiny.
• I developed essential risk treatments including physical security measures (hostile vehicle mitigation, blast protection, and vehicle screening, protective manned guarding measures), visitor management systems, access control protocols, event accreditation, security vetting, corporate travel/personnel safety, Crisis Management & Business Recovery Plans.
• I hired and managed a team of Security Managers who were responsible for delivering the operational aspects of the strategy to each property against a comprehensive audit and inspection plan.
• I developed and maintained a number of effective business relationships with emergency services, local authority enforcement bodies, service providers and stakeholders to ensure a continuity of effort across the group.

Experience

Security Manager (Night Operations),

Selfridges,

Jan 2010-Present

• Managed all security operations for Selfridges’ flagship store and head office on Oxford Street in London.
• Responsible for the overall physical protection and security of the building, including the retail floors, the concessions, the Head Office (protected the company’s information / intellectual property), plus the multi-million pound stock, located both on the retail floors and in the stock rooms.
• Oversaw a wide variety of alarm systems, CCTV and access control systems.
• Managed, supervised and motivated a team of 8 to 20 security staff, depending on the amount of building work, maintenance, design and development of retail areas, restocking, etc.
• Reviewed the existing security operations and was charged with reducing stock losses, which were running at unacceptably high levels.
• Successfully devised and developed new security strategies, policies and procedures for night-time operations, plus new costings and budgets.
• Defined Service Level Agreements (SLAs) to manage the various agencies that supplied the company with contract security staff at night (no SLA was in place).
• Improved compliance checks and developed Key Performance Indicators (KPIs) to measure the performance of all security staff (no KPIs existed before).
• Improved both retailing and security staff awareness of major security issues.
• Produced a detailed risk assessment, identifying the current failings and making key recommendations for major improvements to the security operations.
• Responsible for Health & Safety, and emergency response including evacuation.

Manager – Corporate Security,

Qatar Airways,

2006-2009

• Managed security for all company facilities (HQ, offices, airports, warehousing, retail outlets, airplanes, etc) within 30 countries – Europe (UK, Germany, France, Italy, etc), The Middle East, The Far East, India and Asia.
• Reported directly to the Chief Executive Officer of this rapidly expanding company, managed 45 in-house security staff and 100+ contract staff, plus the security budget.
• Analysed, audited, designed, developed and improved company security practices, procedures, systems and programmes, ensuring the company’s facilities were protected against theft, fraud and terrorism.
• Carried out risk and threat assessments, which included developing, implementing and extensively testing emergency, contingency, evacuation and disaster recovery procedures and processes.
• Successfully managed major incidents and promoted good relations with Governments, police / security forces and other emergency services.
• Designed and implemented cost effective controls, investigation procedures and inspection and audit processes to minimise losses and risk exposure affecting company interests.
• Ensured the company complied with all security and Health & Safety legislation.
• Provided consultancy for the group business units and established the group security programme.

Education

• University of Leicester 2000-2004
• Security and Risk Management (Department of Criminology)

• BrightonCollege 1995 –1999
• A level DesignandTechnology
• A level Physics
• AO level General Mathematics
• 9 O levels including English and Mathematics

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments