Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Hotel Sales in the 5 Star Hotel or Restaurant with a view to use my wide experience for the benefit of the organization.

Skills

  • Adobe Photoshop
  • Microsoft PowerPoint
  • 3D Studio Max (Animation)
  • Microsoft Office Package
  • Mac and PC Orientated
  • Sound knowledge of Sales Force/CRM System

Career Achievements

  • Trained and motivated the management team.
  • Conducted internal training courses in German language, Microsoft Windows, Excel, Internet and e-mail.
  • Firm understanding of Lean Production, Kaizen and JIT supply chains.
  • Established PC based management reporting system.
  • Achieved increase of Barrelage in my area within a declining market
  • Increased margins and sales and met criteria for bonus payment
  • Established strong and lasting relationships with customers and wholesalers and their customers

Experience

Hotels Sales Manager March 2007 – April 2010

Rezidor Hotel Group based at Park Inn

  • Primarily responsible for all sales related activity for this 3 *  property with 172 bedrooms and 11 conference meeting rooms
  • Sales responsibility and co-ordination for additional brands of Radisson Blu, Park Inn and Regent nationally
  • Key account management for conference and transient clients with hotel turnover of approximately 4 Million per annum
  • Management reporting monthy to HQ in Germany in German
  • Project management with Sales, Marketing and Operational responsibility for entire re-launch of hotel pre, during and post 4.5 Million refurbishment of local property
  • Regular client liaison, account management and presentation to key booking agencies
  • Liaison with Global Sales Office on location planning and new property selection
  • Event management for hotel re-launch in August 08 including media responsibility
  • Direct relationship building with all key clients in local territory and nationally where applicable
  • Management of a team of 7 staff, responsibility for their recruitment and ongoing training needs.

Regional Sales Manager May 2006 – March 2007

Best Western Hotels , (Khanna Enterprises )

  • Responsible for all aspects of sales for the above 3 star properties –increase in accommodation and conference sales by 30% in both of these properties since taking on the role.
  • In addition, ARR increased by 10% in last 4 months in a saturated market. ()
  • Key National Account Management for all booking agencies (TRA’s), website partners and direct corporate accounts. Agency bookings significantly increased. Highly successful website business generation.
  • Liaison at all levels within Best Western Group and First Place.
  • High level involvement with all General Managers and Operations Functions
  • Sales, marketing and advertising budgetary control
  • Effective own diary / time management
  • Responsible for generation of new business.

Education

  • 2003-2005 Brookes University – Oxford (Business School) Oxford
  • Postgraduate Diploma in Business & Enterprise
  • 2001-2003 Plymouth University Plymouth
  • BA (Hons) in Product Design, Core Subjects: Ergonomics, drawing, CAD, creating and making products
  • 1999-2001 Oxford Brooks University Oxford
  • Diploma in Design Core Subjects: Photography, Product and Furniture Design
  • 1997-1999 Oratory School
  • A’ Levels Art and Design: Fine Art(s) and 3D Design Sculpture

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

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