Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Hotel Receptionist in the 5 Star Hotel or Restaurant with a view to use my wide experience for the benefit of the organization.

Skills

  • Well organized
  • Willing to learn new skills and knowledge
  • Able to communicate effectively
  • Equally effective at working in a team and independently
  • Basic keyboard skills with good knowledge of word processing and other MS Office software

Career Achievements

  • Certificate of Achievement awarded for training in Front Line Office Procedures whilst at The Future Inn Hotel, The Quality Friendly Hotel and the Ibis Hotel
  • Workshop Training Computer Knowledge Certification achieved levels 1 and 2.
  • City and Guilds Institutes certificate in Computer Based Assessment.
  • Working in a trust foundation Follow your Dreams for special needs mainstream youngsters as 5 mos. Voluntary worker.

Experience

February 2009 – Present

The Mount Hotel Conference Centre & Spa

Hotel Receptionist

  • Greeting customers and ensuring that they are well looked after
  • Operating a busy switchboard
  • Making bedroom and dining reservations
  • Checking guests in and out of the hotel
  • Recording and balancing the days takings
  • Handling payments (cash, cheque and credit cards) Dealing with customer queries and complaints
  • Filing
  • Supporting other departments completing any administrative tasks
  • Competent with all Microsoft Packages
  • In charge of and regularly checking the safe

2005-2009

Future Inn Cardiff Bay

Senior Hotel Receptionist

  • Shift Work. Check-in / check-out of guests. Room reservations, booking functions and events, taking incoming / outgoing calls.
  • Messaging, e-mails, typing correspondence, faxing and photocopying Cashiering, banking and reconciliations. Preparing and printing reports.
  • Training, supervision and controlling of Junior staff members.
  • Attending to the requirements and well being of all clients.

Education

  • 2001-2003 Elementary School Primary Diploma
  • Cebu, Philippines
  • 1999-2001 Secondary School Secondary Diploma
  • Cebu, Philippines
  • 1995-1997 Southwestern University Bachelor of Science in
  • Cebu, Philippines Commerce (Business management)

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments