Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Hospital Supervisor in the reputed Hospital with a view to use my wide experience for the benefit of the organization.

Skills

  • Good communication (bilingual Polish and English)
  • Efficient time management
  • Organisation, consistency and ability to prioritise work
  • Ability to work effectively under pressure
  • Eagerness to apply myself to learning new skills
  • Coping with new situations and adapting to new challenges
  • Team player and capacity to work on my own initiative

Experience

July 2010 present

Compass Group at Ricoh Arena West Midlands

Hospitality Supervisor

  • Deliver 5 stars hospitality service for conferences and private functions
  • Manage the food service team in the hospitality areas including briefings
  • Coordinate entire operation of conferences to ensure an efficient service of highest standards
  • On Match days: ensure a smooth and efficient service of executive boxes operate while maintaining an appreciation of customer expectations
  • Satisfaction checks with guests as well as efficient respond to customer complaints
  • Encourage teamwork with other departments to ensure overall success
  • Compliance with all aspects of health safety and hygiene standards and adherence to relevant legislations

2006 – 2010

Delphi Diesel Aftermarket

Customer Account Coordinator

  • Support and integration of the business transfer from Delphi Diesel Deutschland to Delphi Diesel Aftermarket UK
  • Prime contact for designated customers liaising on all issues and working closely with Account Managers to ensure a smooth and fast query resolution
  • Pro-actively manage accounts reviewing arrears and liaise with Materials Management to provide appropriate product delivery promises and expedite customer orders
  • Provide monthly delivery precision reports and the support the OES objectives to provide service coverage by understanding and covering other accounts in times of absence

Education

  • 2002-2004 Open University – Psychology
  • Introducing the Social Sciences – I am currently working towards a Certificate of Higher Education in Social Science
  • 2000-2002 English for Foreign Language ESO
  • Course in Walthamstow Forest College – Cambridge English First Certificate

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments