Business Analyst:

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Contact Information:

• Full name
• Present and permanent addresses
• Telephone numbers
• Email address

Objective:

A position in which my talents and past experiences can be used to the fullest extent or used in learning a new career

Education:

• Master of Arts, Human Resources and Organizational Management, University of Phoenix Online, June 2003
• Bachelor of Arts, English (minor, Sociology), University of Virginia, May 2000
• Additional Credits achieved in Creative Writing and Sociology, Lancaster University, Lancaster, England

Career Summary:

• Analytical, dedicated, a team player, goal-oriented, and innovative in analyzing needs to determine solutions.
  Experienced in DPR, E3 SLIM Replenishment System, Retek, Microsoft Strategy, Island Pacific, Ad-Planning, MMS, Inforem, proficient in Microsoft Office (including Access and strong Excel skills.)
  Working knowledge of SDLC – Methodologies, UML, RUP, JAD, testing, Rational-Rose, Requisite Pro, SoDa, and MS Visio.

Experience:

Business Analyst – Demand Planning and Replenishment-DPR, Houston, TX
May 2006 – Present

• Developing an understanding of the companies\procurement/buying/merchandising function from a business perspective.
  Developing knowledge of the Demand, Planning and Replenishment (DPR)
  System, the Legacy system application and the associated interfaces and differences between the applications.
  Developing an understanding of the processes and benefits of the Redistribution Centers and its new supply chain model.
  Assessing and interviewing users to determine their understanding and utilization of the systems and their related job responsibilities.
  Providing change management leadership to assist the customer with implementing new or changed business processes in their organization.
  Assisting in identifying further tools (documentation, tip sheets, system enhancement) or training needs for the user community.
  Developing best business practices/processes for use by the user community and implementation analysts, working toward continuous improvements.
  Developing and building a collaborative relationship to increase customer’s positive perceptions of the value DPR brings to their business.
  Working on numerous projects including New Processes for Customer Support, Transition Support Involvement Process, Updating Tip Sheets, New Hire, Mentoring Procedures, Benchmarks for evaluation of work levels reached, and other projects.

Merchandise Analyst -Michaels Stores Inc., Irving, TX, April 2004- April 2006

• Managed, monitored and replenished basic merchandise for 1000 stores at a 95% fill rate.
  Developed, analyzed, gave solutions to issues on the monthly forecasting report for senior management.
  Managed purchases to monthly open to buy.
  Maintained regular communication with the vendors as well as the buying, planning and transportation teams.
  Supervised projects as well as created, managed and trained on new reports.
  Conducted quarterly meetings with key vendors to review forecasts, inventory and trends.
  Analyzed DC stocks and flows from vendors and stores particularly for obsolete merchandise.
  Developed action plans for buying team to control stagnant inventory.
  Volunteered to work with departments for enhancements on reports and new system installations.

Technical Skills:

Microsoft Office, Including Word, Excel, PowerPoint, and Outlook
Internet Recruiting techniques
Various Internal Recruitment databases: Searcher, SendOuts, VolTrack, and Galaxy.

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