Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the MIS Executive in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

• Operating Systems – Dos, Windows, NT.
• Database Applications – SAP, Siebel, B-Smart, Xoserve & DTS.
• Excellent Knowledge of Ms-Office.
• Completed Six Sigma – Asset Training.
• Completed Paces Training – Business Writing Skills, People Building, Time Management.

Career Achievements

• Received the Trophy of Best MIS Performer of the year” for 2009.
• Awarded the Trophy for Best Slogan in the Information Security & Business Continuity Awareness Program
• Client recognized award for AIM ( All Ideas Matter ) for implementing the reporting structure which saved 2 Hrs of each MIS exec.
• Won best snooker player award

Experience

Jan 2008 – Till Date

MIS Executive

EXL Service (I) Pvt Ltd, India.

• Doing centralized Contractual reporting like, V.F.M reporting, Ramprelif, KPI & TBP reports. Designed various reporting PPT’s, SLA’s, SOP’s for easy understanding as per client requirement.
• Also performed a quality analysis role for Operations MIS exec’s by checking processes reports sent are accurate, data maintained is as per Compliance.
• Developed & streamlined different processes & workflows giving accurate & error free outputs.
• Analyzing & Forecasting data for operations to help design strategy heading.
• Also handled reports like People Mapping, Attrition & Extra Time report for H.R, Scheduling training batches for new joiners & maintain their track reports for Training Team. Meal requisition for the Facilities, and Pick up & Drop request report for the Logistics.

June 2006 – Dec 2007

Client – British Gas Utility Industry, UK.

Executive

• Worked on SAP CRM Utility IS-U ( Billing ) Process.
• Performed a comprehensive range of billing procedures, including technical quantity conversions, tariff management, billing simulation, complex & third party billing, invoicing & reversal.
• A Specialist, with 100% quality & productivity.
• SPOC for updates rolled out in the Process.

2004-2006

Authorized Dealers for Greaves Cotton India Ltd.

Supply Analyst

• Worked on a warehouse Inventory ERP system of Greaves Cotton (I) Ltd, based on SQL Server.
• Ensuring forecasts and orders are accurate and timely for all lines to drive full availability for the range review process for Product Supply to ensure seamless changeover of deletes to newlines whilst not affecting sales.
• To resolve all supplier delivery issues to mitigate any impact on Availability.
• To provide communication to stores on all supply issues stating appropriate alternative if required
• Deltran Diesels Sales & Services, Kolhapur.
• Worked as a supply chain administrator for the Manufacturing unit, maintaining the reconciliation of 100 plus products, within the ISO norms. Successfully single handled managed 3 Client & Vendor audits

Education

• S.I.E.S College

B.A. (Bachelor of ARTs in Sociology)

• Scottish Higher Standard

Higher Secondary Education

Secondary School Certificate

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments