Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Executive Management in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

• Exceptional listener and communicator who can effectively convey information in writing and verbally.
• Analytical mind – I successfully trade on the London Stock Exchange.
• Able to manage, and prioritise multiple assignments and tasks.
• Computer literate performer (proficient with MS Office).
• Results motivated achiever with exemplary organizational skills, along with a high degree of detail orientation.
• Very determined, ambitious, and quick to learn.

Career Achievements

• Development and production of trade collateral in coordination with new product launches. All materials developed to a luxury standard, in 10 languages and delivered on time to all stakeholders.
• Design, implementation and management of a trade communication system enabling strong communication links with a global audience.
• This tool had a huge impact enabling product and sales information to be collated, sent globally and used on a day to day basis to drive sales performance.
• Development of an electronic ordering system for Basle Trade Fair. Delivery of a trade ordering system for the largest watch and jewellery event in the world bringing together the most up to date technology within the luxury world.

Experience

Account Management Executive,

Lease drive Vela, Wokingham

2008 to Present.

• Assist clients in compiling a comprehensive car policy for their employees
• Manage needs of 2,500 drivers on behalf of four clients
• Maintain P11d and P46 database on behalf of clients
• Encourage cost efficiency by identifying areas of financial concern to clients
• Assist Business Procurement Team in tendering process
• Produce monthly fleet and finance reports for clients
• Help clients to negotiate favourable terms with car manufacturers
• Act as point of contact for any complaints or urgent issues
• Keep accurate car allowance payroll data to submit to clients on monthly basis

Contract Management Executive

Canon UK LTD.

2005 to 2008

• Log queries from customers via email, telephone and fax and ensure they are sent to correct department for resolution
• Deal with queries and resolve them, using training and the above systems then inform customer of outcome, to their satisfaction
• Ensure customer equipment is under the correct account
• Ensure in-house Database is accurate using customer information
• Arrange the movement, between locations, and collection of Canon equipment

Contract Management Executive

Wood hatch LTD.

2002 to 2005

• Managing all aspects of the Service and Lease contract life cycle for a large number of Canons large corporate customers.
• Liaising with colleagues across Canon in Service, Sales and Finance to resolve customer issues and provide a high level, professional service through one point of contact.
• Investigate customer invoices where data given may not be up to date and rectify, giving credit or a re-invoice, as necessary
• Terminate service support when customer confirms it is no longer required, after investigating their agreement has come to end of its lease

Education

• 2001 – 2002
• BA (Hons) English 2:1, Nottingham Trent University

• 1999 – 2001
• A-Level: English (A), History (B), Geography (C) – Cherwell Tutorial College.

• 1994 – 1999
• 10 GCSEs including (A*) grades in English and History – Oundle
• School. Also worked part-time for Oundle Chronicle Newspaper as leisure correspondent.

References
Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments