Capacity Planning Supervisor Resume:

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Contact Information:

Full name
Present and permanent addresses
Telephone numbers
Email address

Objective:

To secure as Capacity Planning Supervisor and utilize my knowledge in the field of inventory management and quality control for achieving organizational goal.

Career Profile:

Have strong organizational and analytical sense, hunger for hard work and maintaining discipline, ability to work under tremendous pressure and deadlines. Outstanding leadership and communication skills.

Experience:

Subject Matter Expert – Capacity Planning/Data Analysis, AT&T, USA (January1998 – January2005)

• Collaborated with developers and system engineers to implement a web-based decision support planning application; guided data modeling;identified problems and directed developers to root causes; devised algorithms to facilitate application development and problem resolution.

• To cut operating expenses, supplied operations managers with work driver specific headcount allocation plans via Excel drill down reports.
• To offset labor budget cuts and increasing production demands, helped prove in business cases for operations process automation initiatives. To reduce operating expenses, analyzed and documented work driver details to support labor capitalization. Exported Access data to Excel and developed a capacity optimization tool.
• To improve the sub process for optimizing capacity, formulated algorithms to automate resource allocation calculations via SQL Server.

Manager Strategic Planning Process, AT&T, USA (January1996 – January1997)

• To support the start up of a strategic planning organization, defined data collection sub-process, and collaborated with other sub-process team members to define the end-to-end process.

• To maintain the effectiveness of the existing Capacity Planning Process conducted one-on-one training for new functional team supervisors.

Supervisor Capacity Planning Process, AT&T , USA (January1994- January1996)

• Facilitated process management meetings to define and develop the process. Gathered and analyzed demand forecast data and assessed headcount requirements.
• Worked with a database developer, defined system requirements and assisted with the physical data modeling.
• Facilitated process management meetings to define and develop the process. Gathered and analyzed demand forecast data and assessed headcount requirements.
• Worked with a database developer, defined system requirements and assisted with the physical data modeling.

Education:

BS – Business Administration
Thomas Edison State College, Trenton, NJ, (2003)

Technical Skills:

• Data Analysis; Data Management; Process Improvement; Problem Solving; Technical Aptitude; Mathematical Aptitude; Reporting; MS Office
• Professional Microsoft Office Specialist – Certified – Excel 2003 Expert (pivot -tables, charts, advanced filters, lookups, importing, exporting, formulas, logical functions (IF, AND, OR), and macros).
• Access 2003 (tables, joins, queries, forms and reports), PowerPoint, Outlook, Word and Visio.

PROFESSIONAL DEVELOPMENT:

• Certificates: MS Office Specialist – Excel 2003 Expert and The Dale
• Carnegie Course
• Self Study: Advanced Excel and Access, Visio, MS Project and Six
• Sigma Methodology.
• Business Training

Accreditations and Certifications:

Microsoft Office Specialist – Excel 2003 Expert

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