Director of Circuit Provision Engineering Resume:

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Contact Information:

Full name

Present and permanent addresses

Telephone numbers

Email address

Career Objective:

To secure a position of a Circuit Provision Engineering and wanted to grow vertically in the said.

Professional Experience

Director-Circuit Provision Engineering, XO Communications, INC. Lone Tree, CO. April 2005 – Present

• Provided backbone connectivity for a citywide broadband wireless network for public safety.
• Responsibilities will mainly include specifying the services, supporting the selection of service providers and performing site surveys
• Managing service provider deliveries, performing acceptance testing and supporting troubleshooting through the deployment
• Repair complex & critical customer outages. Diagnose and repair customer reported troubles within a CLEC environment, for UBL’s, DS1′s, DS3′s, and switch translations on a Nortel DMS500 switch and Lucent 5E switch, SONUS as well as voicemail platform problems.
• Contact and work with customers, respective LEC, and internal XO personnel until issues are resolved for closure. Remote Testing on CAC/Adtran Channel Banks, 800 toll free Repair and SS7 networking, SonusSwitch Broadworks and DACS cross connects.

Narrowband Design Engineer, TOUCHAMERICA Nov. 1998 – Mar.2005

• Responsible for order management from creation of engineering, circuit design, routing, and finally test and turn up. Provide/Send service requests for On/Off
• Net vendors for XC’s, LOA’s and CFA’s, Acted as a liaison between A Company and the key account for all issues and represent the team in discussions with senior management on the account status.
• Built/Mapped virtual XC’s between DACS and Rings into terminating equipment types based on design (e.g. DSX panels, various switching equipment).
• Create/Map Lport’s and PVC’s for Frame and Frame to ATM networks, Deal with voice and data ckts from the T1 level channelized down to the individual DS0′s. Provision translations within Titan 550, and Titan 532, Lucent DACS IV, and DACS II equipment, as well as Alcatel 3/1 and 1/0 DACS.
• Worked side by side with TPM’s to provide timely service to the customer by maintaining base on time intervals for a complete and satisfactory product type (i.e. Voice ckt, Data, Frame, Fractional Frame and ATM.) Monitored the company’s performance against the service level agreement and partner with service operations to resolve any customer problems.

Education:

• BS, Denver Metropolitan College, Denver, Colorado, 1997
• Attended various AT&T sponsored classes and seminars

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