Director of Client Services Resume

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Contact Information:

Full name

Present and permanent addresses

Telephone numbers

Email address


Career Objective:

An accurate and detail oriented with the ability to work in a fast paced environment looking for position in well-reputed company

Professional Experience

Director-Client Services, ABC Inc., San Francisco, CA April 2000 – Present

  • Responsible for establishing and building professional services organization (includes strategy, education, technical consulting, support and training)
  • Responsibilities also include business development, account/client management, recruiting and hiring and P & L.
  • Defined and implemented strategy and education program providing insight and expert knowledge to clients on best practices for implementing online communities.
  • Responsible for strategic planning, client development, relationship management and business development
  • Tripled team size within 30 days while staying true to company culture.

Director Client Services, A|Razorfish, November 1998 – March-2000

  • Provide oversight of life sciences/healthcare vertical.
  • Entails management of approximately 50-70 consultants delivering custom solutions (enterprise, web) services including creative, user design and usability testing, SEO and marketing communications.
  • Appointed to head Enterprise/Portal Solutions West Coast practice.
  • Involved initiating business development activities to identify and obtain target market, planning, establishing go-to-market strategy, developing practice area and identifying candidate for practice.
  • As member of management team, responsible for providing leadership within office as well as recruiting and hiring across all competencies
  • Responsible for generating revenue through the sale of professional services to customers

Education:

BS in Business Administration in Marketing, William Paterson University, Wayne, NJ March 1998

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