Annuities Customer Service Representative Resume

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Contact Information:

  • Full name
  • Permanent residence addresses
  • Contact phone number
  • Email address

Objective:

An Annuities Customer Service Representative seeking for a similar position and dedicated to achieving goals of the company by best possible way.

Experience:

CRS (Customer Service Representative)- Applebee’s Sioux City, IA, 4/2004-Present

  • Responsible to make every customer feel welcome and comfortable throughout their stay while also helping them make dining decisions. Memory and attention to detail is a crucial part of this career.
  • Responsible for serving at Applebee’s; take care of the customers first. Operating the cash register, taking orders, and preparing barista
  • Sub-Producer, Present Farmer Insurance Group Sioux City, IA, 03/2002-2004
  • Responsible for convincing the customer that they need automotive or homeowner’s insurance.
  • The most important part is taking care of all the customers’ worries, such as answering billing questions, clearing up any misunderstandings about their policies, and making everything as simple as possible for them.

Licensing & Annuities Customer Services Representative, MCI Sergeant Bluff, IA, 10/2000- 1/2002

  • Respond within service standard to all licensing department telephone calls from Clients and Brokers.
  • Proving account information regarding a broad range of subject areas such as product, legal, transaction and investment to brokers.
  • Prepare and process all Licensing transaction, which may include: appointments, agent changes, license renewals and transfers.
  • Review and complete all requests for maintenance. Clarify and research all items not in good order.

Education:

  • University of South Dakota Vermillion, SD, 9/2002, Studied general subjects for a year leaning toward science.
  • Iowa Insurance Division Sioux City, IA, 12/2005, Licensed in the state of Iowa to sell Property and Casualty insurance

Skills:

  • Customer Service
  • MS office (Word, Excel)
  • Great memory
  • Great listening skills
  • Team member

Languages: English

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