Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Customer Service Assistant in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

  • Able to follow instruction accurately
  • Good customer service and cash handling
  • Good understanding of health and safety regulations
  • Computer literate – able to use Microsoft Office applications
  • Good understanding of food hygiene
  • Open minded and able to work to deadlines

Experience

Tesco Super Store at Fancily Central

Customer Service Assistant at Dairy Department.

2006 to Present

  • Attend for the Customer Services
  • Train for Multi skills to work at Check out Department.
  • As Multi skills to work through All Others Department if necessary.
  • Maintain the Rotation of all dairy and fresh products properly.
  • Fill and rotate the Product
  • Breakdown the delivery.
  • Maintain in house promotional activities.

Customer Service Assistant

Eastern Avenue, Shoreham-by-Sea, Sussex

2004 to 2006

  • To deal with customer complaints either face-to-face or over the telephone.
  • To assist customers with their purchases, product orders and refunds within company procedures.
  • To ensure all tills are staffed to the correct level dependant on customer volume.
  • To ensure that colleagues and customers are kept up to date using the company’s tannoy system.
  • To train new starters on the till procedures needed to ensure they are comfortable and confident when serving customers.
  • To input customer orders using the stock checking facility making sure products are available and accurately input.

2002 to 2004

Dr SMS Hossian Surgery

Customer Service and Admin Assistant

  • Faxing and filing patients document into different hospitals and departments
  • Receiving telephone calls, and taking messages for doctors in the Surgery
  • Booking of appointment for patients
  • Retrieving patients document on emits system
  • Scanning and photocopying patients document for registration
  • Communicating with customers and patients in different hospitals and surgeries

Education

  • 2000-2001
  • Leeds University Applied Chemistry
  • 1999-2000
  • Colchester Sixth Form A Levels
  • Classical Civilisation (A), Chemistry (C), Environmental Science (C), and Biology (D).
  • 1998 – 1999
  • The  School
  • Double Science (A/A), English Literature (A), English Language (B), Maths, (B) French (B), German (B), Geography (B), and Design & Technology (C).

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments