Hotel Industry is gaining its standard day by day. Hotel Industry mainly concentrates on interaction with public. The below format helps fresh graduates and experieced professionals to form their resumes as per the standards.
Can be used for job titles like: Front Desk Clerk, Front Desk Agent, Guest Services Agent (GSA), Night Auditor, Desk Clerk, Front Desk Supervisor, Front Office Agent, Guest Service Representative, Front Desk Attendant, Front Desk Representative, Front Office Manager, Front Desk Manager, Director of Front Office, Hotel Manager, Bed and Breakfast Innkeeper
CONTACT INFORMATION
OBJECTIVE:
Brief out your knowledge and experience in the field of hotel
E.g.: an establishment that provides a number of guest services such as restaurant, a swimming pool, child care, conference services, meeting room, and a place to encourage groups to hold conventions etc
Working as a front-desk clerk for 5 years, in maintaining records, filing, staffing counters and other administrative tasks, is included as the work experiences
PROFESSIONAL SYNOPSIS
Give a detailed explanations about the responsibilities in the field of hotel management, so that you can be sure that the readers feel that you are the best person for the job
Responsibilities
ACADEMIC QUALIFICATION
This section should have minimum of three educational details. Always try to give full details regarding your education including degrees and awards received. You can write details as below:
General studies, XYZ High School Major, year
Graduation, XYZ College, year
Masters, XYZ College, Year
PROFESSIONAL QUALIFICATION
If you have done any relevant courses for previous jobs, include them to beef up your credentials Mention any certifications done related to your degree, certifications related to Hotel Industry feild.
ORGANISATIONAL EXPERIENCE
Start with your most recent work experience at the top. Include all relevant or related experience, no matter how old. Avoid long gaps when you write your work history. If you have large gaps, try to cover up with a brief description of any kind of related job or experience during that time you did. If you’ve had many job changes in short span, be sure to explain why, e.g. it was a contract job, relocation Etc. Never blame your previous employer or previous job as you could be viewed as someone who is difficult to please, even if your arguments are legitimate.
You can use the below template to describe your work experience.
Tenure Company Name Designation
CORE COMPETENCIES
Customer Relationship Management
Brief about the experience in greeting customers, answering queries related to hotel policies and how you participate in various activities voluntarily. This can also include your ability on oral comprehension and expression, speech quality etc.
Also cover on below topics like:
Activities
List all your significant activities you did as a student and communal activities including organizations, student government, sports, and professional affiliations. Use action items to describe your responsibilities and accomplishments you did.
Use Keywords: Use extensively advertising related keywords and action items to describe your skills and accomplishments. Few Action Items as below can be used when constructing your statements:
Deal With External Customers | Structured versus Unstructured Work | Impact of Decisions on Co-workers or Company Results | Indoors, Environmentally Controlled | marketing strategy and tac | product demonstration | resolve occupants’ complaints | establishment of budgets | setting of room rates | lodging facilities | monitor staff performance | efficient operations |