Assistant Branch Manager Resume

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Contact Information:

Objective:

To secure a managerial position in the marketing field, utilizing knowledge possess in previous jobs

Experience:

Assistant Branch Manager, Desert Schools Federal Credit Union, 09/2002Present

Accomplishments:

• As an Assistant Branch Manager, new to the Credit Union environment, Acted as a teller and MSR, as well as hold my roll as the Assistant Branch Manager. This has made me well rounded so can demonstrate my abilities to work in a team environment.
• Experienced with the evaluations of the employees and preparation of formal performance reports, as well as deliver the actual review.
• Involved in the interviewing process of hiring new employees.
• Continue to be part of the Member Business Account team.
• With my previous banking experience and have been able to bring some ideas for our new Business Account policies and procedures.

Assistant Branch Manager, Bank One, AZ Phoenix, AZ, 2001Present

• Guided and directed staff of one of the largest Banking Centers in Arizona
• Managed the branch to become one of the top performing branches in the nation.
• Leadership role in the ongoing education of staff members to ensure the team stayed current on policies, procedures, systems and products.
• Audit cash drawers and complete operational reports.
• Resolved problems and issues for customers and employees.

Customer Service Associate III, Bank One, AZ Phoenix, AZ, 20002001

• Immediate supervisor over the bank tellers
• Ensure that the operations of the tellers are met.
• Daily balancing of the branch
• Responsible for the opening and closing procedures of the branch
• Oversees the daily operations of the ATMs, Cash Vault, and Money Dispatch Machines. Made management decisions in the absence of the Branch Manager.
• Opening of new accounts, closing of Home Equity Credit Lines/Loans, and installment loans. Product knowledge.

Education:

BS in Banking, Salt Lake Community College, April1999

Accreditations and Certifications:

AIB American Institute in Banking

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