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Banking Resume

Contact Information:

• Full name
• permanent Residence addresses
• Contact Phone Number
• Email address

Job Objective:

Seeking for career as Banking Head and utilize my immense knowledge in the field of banking operation for the achieving organizational goal.

Career Achievements

• Managed and motivated staff of seven employees to ensure customer satisfaction with products, service and productivity.
• Developed strategic plan to increase branch deposits from $1.5 million to $30 million.
• Coordinated and obtained all federal, state, and local regulatory information to provide security training to bank employees.
• Sales training to staff to encourage opportunities for branch growth.
• Single handedly developed and executed a bank security manual for the bank.

Qualification Highlights

• Directed customer relations, sales promotions, supplies ordering and equipment maintenance. Hired, trained and scheduled staff.
• Served as liaison for senior manager, vendor account executives, and community leaders to coordinate branch management, sales focus, and community involvement.
• Implemented customer follow-up strategies to increase referrals and profitability. Achieved strong, sustained revenue improvement.
• Increased customer loyalty by 80%. All customers serviced increased by over 60% in 5 years.
• Increased productivity for the finance department and without losing profitability.

Experience:

VP/Branch Manager, Community Capital Bank/Division Of Carver Federal Savings Brooklyn, NY, 2001 to Present

• Managed development and implementation of security manual used by bank employees.
• Managed day-to-day operations for Community Capital Bank.
• Proven ability to turn projects around that are behind schedule and over budget.
• Trained office staff and provided tools they required to reach expectations and achieve objectives.
• Arbitrated in all termination situations and participated in all termination interviews.
• Developed strategic plan to increase bank deposits.
• Sales training to staff to encourage opportunities for branch growth.
• Minimize branch controllable expenses to generate revenue for the bank.
• Together with loan officer interview prospective loan clients and obtain a banking relationship with the client.
• Handled and develop new ways to maintain internal control and BSA compliance regulatory for senior management of the bank.
• Promote campaigns for the bank to promote new products and services to bank employees and clients.
• Managed and motivate staff of seven employees to ensure cutomer satisfaction with products, service and productivity.
• Implement sales incentive program to employees.
• Setting sales goals for staff cross-selling programs.
• Skilled in the operation and overall management of commercial retail banking.
• Provided high level of support during annual Federal and State audits.
• Researched market performance and growth, and profitability analysis of main product lines.

Branch Sales Manager, North Fork Bank Melville Long Island, NY, 1994 to 2001

• Handled budgets including monthly, quarterly and yearly costs and estimates.
• Brought in existing equipment, set up office procedures using existing company procedures and programs. Interviewed and trained new employees, processed payroll, and conducted daily sales meeting with staff and management.
• Planned and executed company standards including communications, bank compliance operations, and human resource policies.
• Setting sales goals for staff cross-selling program.
• Develop promotions within the branch to increase revenue and accounts.
• Supervised and completed all projects assigned from senior management.
• Selling Life Insurance and Annuity products to clients.
• Forecast annual levels of branch budget and monthly review of budget and monthly audits.

Operations Manager, Columbia Federal Savings Woodhaven, NY 1988 to 1993

• Managed all aspects of the branch including daily operations, fleet purchasing and usage, equipment purchasing, rental and maintenance, office and field service staff supervision, invoicing and job quotes.
• Managed and supervised the daily operation of the branch.

Education:

• H.S. Business 1975, Mabel Dean Bacon New York, NY
• Courses in Leadership Management, Commercial Lending, Security Officers, Small Business Market, Letter Writing

Licenses:

• Notary, State Of New York, 1988 to 2010. Notary State Of New York Training
• Security, Security Officer, PA, 2005 to 2005. Workshop on bank security officer.
• Leadership Training, Leadership Training, Long Island, NY l, 1994 to 2001
• Commercial Lending, Commercial Lending, Long Island, NY, 2000 to 2001
• Sales Training, Long Island, NY, 2000 to 2005

Honors:

Salvation Army, Salvation Army, Brooklyn, NY, 2001 to 2006. Five years of service

Lions Club, Sunset Park Lions Club, Brooklyn, NY, 2001 to 2006. Five years of service

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