Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Banking Customer Service in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

• The time I have spent in full time education, employment and other activities have equipped me with a variety of personal skills, which I believe will be useful to me in a working environment.
• I am highly motivated have a multitasking ability. I believe I will be a valuable addition to your organisation.
• I am a well-organised individual who meets all his deadlines. Whilst completing my education at college and university I have had to meet a lot of deadlines which consisted of a large amount of assignments.
• In order to meet these deadlines, I learnt to prioritise my workload and manage my time effectively.

Career Achievements

• Under 16 District badminton champion
• I have participated in a number of stage shows.
• Represented my school netball, hockey and rounders team.
• Achieved all Gold PQ`s at Lloyds TSB.

Experience

2005-2007

Santander – Abbey House,)

Banking Customer

• Working for Santander bank at their contact centre, as a telephone banking adviser, my main duties were to deal with customer enquiries as effectively and efficiently as possible which include money movement, account handling, dealing with customer complaints,
• Santander credit card enquires including balance transfers and communicating with colleagues throughout the network.
• Undertaking this roll and train provided on the job regarding the banking industry, fraud prevention,
• Customer care has expanded my knowledge on FSA regulation and the banking code and has expanded my ability to communicate with colleagues from all different level in the organisation.

2001-2003

Barclays Bank PLC

Premier Advisor

• Barclays is a global bank providing a wide range of banking and financial services to personal and commercial customers.
• I work within the telephone banking department at the) contact centre where on a day to day basis I deal with premier clients accounts.
• My duties include sales and service which are demonstrated in the form of account enquiries, balances, money transfers, international and chaps payments and any other banking or general enquiry the client may have.
• As the clients are the most affluent in the bank there are some specialist products offered to them, so my role includes linking relevant products which would be of benefit to the client to generate sales and retain existing products already held by them.

Education

• 1997-1999
• Seevic College
• I have just finished studying a travel and tourism course at Seevic College.
• I thoroughly enjoyed this course and worked to my full potential achieving Distinctions throughout the course.
• MBA (Finance), Institute for Technology and Management, Bangalore, India
• 1995-1997
• Graduated in First Division.

• Diploma in Software Technology Management (Honours), National Institute of Information

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments