Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Bank Branch Manager in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

  • Excellent communication and interpersonal skills
  • Strong Planner
  • Excellent leadership skills
  • Proven Leader of People
  • Extensive history of coaching, mentoring and sales training in the financial industry and retail banking
  • Ability to demonstrate forward planning and innovative skills.
  • A key eye for identifying and developing opportunities.

Career Achievements

  • Managing a team of eight salesmen.
  • Meeting and interacting with clients throughout their tour ensuring a high level of professionalism is being received and all requirements are being addressed.
  • To be supportive and understanding of the sales teams welfare and psyche.
  • To conduct regular appraisals of the sales team.
  • To employ the sales force.
  • Training and development of sales team on product knowledge, sales and closing skills.
  • Training and development of sales teams understanding of tour structuring.
  • Reporting and input of sales and trends.

Experience

Branch Manager

NATWEST Bank

2006 to Present.

  • Passed the NatWest Future Leaders Assessment as part of my continued career development.
  • Make certain the key processes are followed to book diaries in advance ensuring maximum appointment levels.
  • Maintaining a business plan for my branch (including linked branches) – focusing on achieving customer acquisition, retention, cross sales and embedding our core sales and service processes.
  • Observing, coaching and providing constructive feedback to the team – ensuring they are proactively filling diaries with quality appointments so that they can deliver objectives and maximize cross sales.
  • Managing risks by ensuring the bank’s key regulatory, operational, credit and control processes are followed

Branch Manager

BANK OF IRELAND

2001 to 2005

  • Develop, coach and manage the performance and capability of the Branch team to ensure they deliver on organizational standards and professionalism.
  • Overall sales management accountability – Lead and motivate the Branch to surpass sales, service and income targets.
  • Additional customer retention and recruitment targets, market share and income targets for the Personal and Business Sectors.
  • Ensuring Bank of Ireland is the leading provider of financial services in the local market. Deliver Seminars to customers of the East Belfast Trust.
  • Providing advice and recommendations including business plans and financial advice.

Education

  • From: September 1995 to June 1997
  • Qualifications: Math’s B, English Literature C, English Language C, Double Science CC, Physical Education A, French B, Geography B, Media Studies B
  • From: September 1998 to June 1999
  • Qualifications: A Level Business Studies C, A Level Media Studies D, AS Level Physical Education B, AS Level Sociology B

References
Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

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