Chapter Relations Administrator Resume:
Contact Information:

Full name
Present and permanent addresses
Telephone numbers
Email address

Objective:

To obtain a challenging career in the administration field that will allow utilizing my creativity and provides for continuous professional growth.

Career Profile:

Experienced in Chapter Relations administration, such as revisions, maintenance and distribution of organization wide policies and Procedures. Have experience in customer service. Very hardworking reliable, and fast learner. Have excellent communication skill.

Experience:

Data Analyst, Memorial Hospital, QRM, Mayo Newhall Valencia, CA,2003-present

• Revisions, maintenance and distribution of organization wide policies and procedures. Preparation of minutes for various committee meetings. Administrative duties for Director of Quality & Medical Staff Services. Back-up support for Medical Staff Coordinators. Participation in JCAHO and DHS survey preparation, documentation collection and plans of correction. Key resource person for staff on policies and procedures, forms, and user end computer questions.

• Back-up and support of multiple risk management duties, including; coverage of risk coordinator position, investigation and resolution of patients/families concerns regarding quality of care and billing, follow-up on lost belongings reports, data maintenance and report creation of risk issues, liaison for attorneys regarding open claims, document preparation and information collection for liability insurance renewals and participation in ethics related discussions. Assisted in creation of patient visitor volunteers program

Independent Contractor/Bankruptcy Coordinator, Finance, Memorial Hospital, Henry Mayo Newhall Valencia, CA, 2001-2003

• Multiple tasks involved in preparing for Chapter 11 filing, including creating the original filing documents and schedules, collection and maintenance of pertinent support documentation. Main liaison between attorneys, accountants, auditors and the organization.
• Performed claims reconciliation on over 200 claims. Negotiated claims settlements on approximately 50 claims. Quarterly preparation of claims payment distributions. Quarterly preparation of reports to the U.S. Trustee.

Bookkeeper/Assistant Office Manager, Dekker Design Plastic Tarzana, CA, 2001

• Performed all bookkeeping duties; including A/P, A/R, invoicing and monthly statements, and payroll. Assisted in office management and administrative duties to President/Owner.

Accounts Receivable/Credit Manager, Curtis Sand & Gravel Canyon Country, CA, 1997-2001

• Performed all accounts receivables and collections. Processed and approved credit applications. Small claims representative including court appearances. Assisted in all office management and administrative duties

Education:

Professional Affiliations 2001 Learning Tree University Chatsworth, CA
Bookkeeping Certificate Program 1991

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