Contact information

Michael M. Naccarat

4611 Nelm Street
Hyderabad – 22102

Career objective

Looking for a challenging position of the Network Administration in the reputed company with a view to use my wide experience for the benefit of the organization.

Skills

  • Protocols – TCP/IP, HDLC, Frame-Relay, PPP, PPPOE, OSPF, RIP, EIGRP.
  • WAN Links – CISCO routers 2500, 2600, 2800, 3660 series. Configuration of ISDN,
  • Frame-Relay and Leased Lines.
  • Physical Topologies – Co-axial and UTP/STP cabling. Connecting and crimping RJ45 Jacks.
  • Operating Systems – Windows XP, Vista, 7, 2000, 2003, 2008, Mac OS X (Leopard, Tiger),
  • RedHat Linux, Fedora, Cent, Suse.
  • Remote Access Tools – VMWare, Citrix.
  • Programming Languages – C, C++
  • Mail Servers – Microsoft Exchange Server 2007, 2003
  • Packages – MS-Office
  • Database – Oracle, MS-Access
  • Scripting Language – SQL, VBScript
  • Incident Mgt Tools – Remedy

Career Achievements

  • Best Employee Award for the year from ComputaCentre.
  • Received ICON award from ComputaCenter.
  • Installed and configured 100 Desktops and 10 Servers in 3 hours.
  • Meet deadline consistently.

Experience

2009 – Present

Crescent College
Network Administrator

  • Administrating and Maintaining Microsoft Server 2003 with Active Directory and the user accounts with different privileges.
  • Installed and configured DHCP server with different scopes.
  • Installing and maintaining DNS and VPN servers.
  • Configuring VPN Connections and maintaining them.
  • Establishing the RAID configuration and maintaining the data backup.
  • Providing 2nd line support to the users by terminal services.
  • Creating home folders to different users of organisation unit.
  • Installing exchange server 2003 and creating storage group.
  • Established ASA Firewall settings and installed Sophos anti-virus.
  • Enabling quota management for the users.
  • Sharing printers and scanners and giving hardware and software support to them.
  • Configuring Cisco routers and switches in the network and doing password recover.
  • Providing network hardware and software support.
  • Configuring remote profiles and local profiles to the users as required.
  • Establishing Exchange Server 2007 and configuring the email accounts with SMTP & POP3.

2005- 2009

National Geographic Retail Store, UK

Systems Administrator

  • Maintaining Windows 2003 server, Suse Server.
  • Providing 2nd line support for Desktops, Laptops, Printers, Scanners on both Mac & Windows.
  • Providing support and resolving troubleshoot issues for Wi-Fi Phones, IP Phones.
  • Fixing issues for FTP Server, Mail Server, Database Server, Till Server.
  • Managing Switches, Routers, LAN and WAN connections.
  • Resolving issues on Mac – Entourage, Windows – Outlook, Outlook Web Access.
  • Technical support to all staff members every day.
  • Providing network support for each and every device which is connected through routers, access points & switches.
  • Monitoring Server and resolving the issues.
  • Active Directory administration and resolving issues.
  • Management of LAN Servers, desktops and Network Connections.
  • Group policy implementation for domain and auditing.
  • Changing user rights and ID Management for new users.
  • Finding vulnerable areas of servers and giving cost effective solutions.
  • Managing user data in shared atmosphere.
  • Managed team of 4 members and trained them on routers and switches.

2000 – 2005

Computer Centre

Desktop Administrator

  • Supporting trade floor users with application issues, windows issues and outlook issues.
  • Supporting Printers and Scanners in the network.
  • Working on SLA’s in Remedy or ITSM 7 & scheduling them accordingly within time.
  • Managing different time scale SLA’s and it’s procedures.
  • Providing remote and telephone based support to a range of clients.
  • Giving permissions to the users on their account depending on their department.
  • Resolving the issues of the users using remote desktop connection.
  • Installing and configuring Laptops & Desktops.
  • Installing Checkpoint firewalls and configuring cisco switches.
  • Planning and deployment of group policy for the security feature of the company.
  • Maintaining & configuring Desktops and Servers of trade floor users.
  • Giving network support to LAN, WAN and General TCP/IP.
  • Monitoring all parts of windows infrastructure.
  • Installed and Configured Blackberry application.

Education

  • Auckland University of Technology

Certificates of proficiency in 3d Animation and video post production

  • Auckland University of Technology

Bachelor of Communications Studies BCs – Multimedia Major

  • Microsoft Certified MCITP

Enterprise Administrator.

  • Microsoft Certified

Exchange Server

References

Floyd P. Olivier
Manager
Wap Company.
Floyd_oliver@gmail.com

Adverstiments